Taxi marshals have operated in Hertford since 2005 and provided as a service by Hertford Town Council. 

The aim of the taxi marshal scheme is to reduce incidents of disorder in and around the taxi rank by providing an ‘official’ presence. The Marshals also facilitate the rapid removal of people from the town centre late at night and help to minimise crime that may result. 

Taxi marshals have a positive impact on the experience of those using licensed taxis in Hertford’s night time economy and as such could be viewed, alongside PCSOs and CCTV, as an integral part of the package of interventions tackling disorder arising from the active night time economy.

Since April 2012, Hertford Town Council has funded the cost of the taxi marshal scheme on a 50:50 basis with Hertfordshire County Council (HCC).